Day-to-day HR, on tap
HR support services for your team: outsourced HR you can actually call. A modern HR helpdesk and HR service desk where everyday questions, policy calls and employee assistance are answered by a real HR Manager during business hours.
A real HR desk, without the in-house hire
For small businesses and startups, this is virtual HR support and 3rd party HR services in one: a dedicated HR desk on tap, without hiring in-house.
No HR person on staff? Your pod becomes the managed HR desk your employees and managers call, for policy questions, leave queries, conflicts and everything in between. SLA-driven support with a clear Tier-1 to Tier-2 escalation matrix, defined first-response and resolution TAT, and a named backup manager.
Employee experience
Faster answers on leave, payroll and benefits keep people focused on work, not paperwork.
Stay compliant
Labour law and policy questions handled by people who track the updates so you do not have to.
Efficient hiring
Onboarding and recruitment processes run cleanly, so new joiners settle in quickly.
Conflict resolution
Workplace concerns and disputes addressed early, before they escalate.
Support that keeps work moving
A dedicated HR Manager plus a small pod: your outsourced HR service, reachable through the working day for the questions, documents and decisions that come up.
Employee queries
Leave, payroll, policy and benefits questions answered quickly and accurately.
Policy interpretation
Clear answers when a situation is not black and white in the handbook.
Manager support
Guidance for managers on hiring, performance and difficult conversations.
HR documentation
Letters, confirmations and ad-hoc documents produced on request, with simple HR document management so employee records stay organised.
Process guidance
Help applying the right HR process to whatever situation comes up.
Business-hours cover
Reachable Monday to Friday, 10 AM to 6 PM, by phone, email and online.
The labour laws that govern your HR decisions
Our advice is grounded in the statutes that actually govern employment in Maharashtra and across India.
Shops and Establishments Act (Maharashtra)
Governs leave entitlements, working hours, weekly offs and the basic framework of an employment relationship for commercial establishments.
Industrial Disputes Act, 1947
Sets the procedural requirements for disciplinary action, domestic inquiry, termination and retrenchment, where companies most often face unfair-dismissal claims.
Maternity Benefit Act, 1961 (amended 2017)
Mandates 26 weeks of paid maternity leave for establishments with 10+ employees, plus creche obligations at 50+ employees.
Payment of Gratuity Act, 1972
Applies once a company has 10+ employees; gratuity entitlement accrues after five years of continuous service.
Everything your HR desk needs to handle
Onboarding & Documentation
Offer letters, appointment letters, HRMS account setup, employee welcome kits and induction coordination, handled before Day 1.
Leave & Attendance
Leave approvals, regularisation requests, attendance MIS and leave-balance reports, all routed through your HRMS so nothing slips through.
Employee Queries & Grievances
Your HR Manager answers salary, policy and compliance questions directly. For grievances, we draft formal acknowledgements and initiate resolution protocols.
Payroll Coordination
Salary inputs, variable pay, LOP calculations and TDS coordination, collected and verified before payroll runs every month through the cloud HRMS.
Compliance Query Handling
PF statements, ESIC queries, PT deductions and statutory calendar reminders, answered and tracked so your employees always get accurate answers.
Exit Management
Resignation acceptance, notice-period tracking, exit-interview scheduling, full-and-final settlement coordination and experience-certificate issuance.
Who is this for?
It works as HR services for startups and growing SMEs, from your first compliance obligations through to full online HR management as you scale.
HRTailor works best for companies between 10 and 300 employees. At this size a full in-house HR team is expensive and often premature, so outsourced HR services for small businesses and startups give you a compliant, professional HR function, without the compliance risk of leaving everything to a founder or finance generalist.
- Founders who have just crossed the PF applicability threshold of 20 employees and realised statutory compliance needs dedicated attention.
- Companies running on a single stretched HR generalist who cannot cover onboarding, compliance, payroll coordination and employee support alone.
- Seed or Series A funded startups with 15 to 60 people wanting a professional, compliant HR function without a ₹8 to 15 lakh/year hire.
HR Support Pricing
Standard Plan
- Dedicated HR Manager
- Employee query handling
- Policy interpretation & guidance
- Manager coaching & support
- HR documentation on request
- Leave & attendance management
- Compliance query handling
- Business-hours availability (Mon, Fri)
- HRTailor.AI cloud HRMS included
Customized Plan
- Everything in Standard
- Multiple locations or entities
- Extended hours or SLA
- Custom reporting & dashboards
Why outsource your HR support?
This is what HR outsourcing should feel like. A good HR partner gives you a dedicated manager who knows your team by name, your policies by heart, and your compliance obligations by date, not a chatbot or ticket queue. They answer questions the same day, coach your managers through difficult conversations, and handle the paperwork nobody wants to own.
HRTailor's HR support is built around that: a real person, a real team, real availability. It is managed HR services and outsourced HR support delivered as part of our wider HR outsourcing services, from ₹10,000/month.
Put a real HR desk behind your team
Give employees and managers a dependable HR Manager to call, without an in-house hire.
HR support across India
We give startups and SMEs a dedicated HR desk in every major Indian city, and remotely for teams hiring across multiple states.